Process

At Customer Reminder Services (CRS), we design collection strategies that are flexible, transparent, and tailored to your business needs. Our goal is to recover your overdue accounts while maintaining positive customer relationships.

How It Works

Here’s an example of the process we typically recommend:

Initial Engagement
- Friendly reminders via SMS, email, and phone
- Timing and frequency can be customised to your requirements
Dual Branding (Optional)
- We can include your brand alongside CRS in all correspondence for a seamless customer experience.
Ongoing Monitoring & Reporting
- Real-time updates and clear reporting
- Adjustments to strategy as needed

What Happens If Payment Is Still Not Made?

If an account remains unpaid after the CRS process, we offer a smooth transition to Boost Collections, our specialist division for traditional debt recovery and legal action.

This ensures:

Continuity – No need to start over with a new provider
Full-Service Support – From reminders to legal recovery, all under one trusted group

Learn More About Boost Collections →

Contact Us

Online Enquiry

Process

How It Works

What Happens If Payment Is Still Not Made?